Returns & Exchanges

At Sonic Boom Records, we want you to be completely satisfied with your purchase. If your vinyl, CD, or merchandise arrives damaged or defective, you can return it within 30 days for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and a brief description of the issue to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack the items in their original mailer or equivalent protective packaging to ensure they are not further damaged during transit.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized postal service location.

4

Receive Refund or Replacement

Once our team inspects the returned media, we will process your refund to the original payment method or ship out your replacement copy within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing